SANTI; ARIADI, H.; ISWANTORO. Hubungan Penanganan Komplain Terhadap Kepuasan Pasien Di Rumah Sakit Banjarmasin. JIKES : Jurnal Ilmu Kesehatan, [S. l.], v. 3, n. 1, p. 1–14, 2024. DOI: 10.71456/jik.v3i1.892. Disponível em: https://yptb.org/index.php/jik/article/view/892. Acesso em: 10 feb. 2026.