Santi, Ariadi H, Iswantoro. Hubungan Penanganan Komplain Terhadap Kepuasan Pasien Di Rumah Sakit Banjarmasin. jikes [Internet]. 2024 Jul. 3 [cited 2026 Feb. 10];3(1):1-14. Available from: https://yptb.org/index.php/jik/article/view/892