RAMADHAN, A. W.; GEMILANG, G. S.; PULUNGAN, J. Z.; PUTRA, R. D.; ARSYADONA. Total Quality Management (TQM) dalam Meningkatkan Kinerja Operasional Perusahaan. Surplus: Jurnal Ekonomi dan Bisnis, [S. l.], v. 3, n. 2, p. 445–454, 2025. DOI: 10.71456/sur.v3i2.1323. Disponível em: https://yptb.org/index.php/sur/article/view/1323. Acesso em: 7 oct. 2026.