Dinamika Peran Kerja dan Keluarga: Implikasi Work–Family Conflict terhadap Aktivitas Kerja Pegawai Lapangan

Dimas Putri Mega Pratesa; Nova Rizca Pratiwi; Dieva Zahrohtu Anfi; Putria Dewi Masruroh

doi:10.71456/sur.v5i1.2294

Authors

Dimas Putri Mega Pratesa* Sekolah Tinggi Ilmu Ekonomi Indonesia Malang
Nova Rizca Pratiwi Sekolah Tinggi Ilmu Ekonomi Indonesia Malang
Dieva Zahrohtu Anfi Sekolah Tinggi Ilmu Ekonomi Indonesia Malang
Putria Dewi Masruroh Sekolah Tinggi Ilmu Ekonomi Indonesia Malang

DOI:

https://doi.org/10.71456/sur.v5i1.2294

Keywords:

Manajemen Organisasi, Motivasi Kerja, Sumber Daya Manusia, Work–Family Conflict

Abstract

Penelitian ini bertujuan untuk memahami dinamika work–family conflict (WFC) dan dampaknya terhadap motivasi kerja pada pegawai laki-laki yang bekerja di lapangan, khususnya di unit PDKB PLN Kota Malang. Menggunakan pendekatan kualitatif dengan lima partisipan, data dikumpulkan melalui wawancara mendalam dan dianalisis secara tematik berdasarkan Work–Family Border Theory. Hasil penelitian mengungkap empat tema utama: (1) ketegangan antara tanggung jawab keluarga dan tuntutan kerja darurat, (2) strategi coping melalui dukungan sosial, (3) dampak konflik terhadap motivasi dan kinerja, serta (4) peran organisasi dalam menyediakan dukungan struktural. Konflik kerja–keluarga muncul akibat tuntutan pekerjaan yang tinggi dan batas waktu yang tidak fleksibel, namun dapat diredam melalui dukungan keluarga, rekan kerja, dan kebijakan organisasi yang ramah keluarga. Temuan ini menegaskan pentingnya keseimbangan kerja–keluarga dalam menjaga motivasi dan kesejahteraan pegawai lapangan.

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